Frequently Asked Questions
Everything you need to know about shopping for electronics on Amazon.
How can I track my electronics order?
You can track your package by visiting 'Your Orders' in your account. Click 'Track Package' next to your specific electronics order to see real-time updates and estimated delivery dates.
What is the return policy for electronic devices?
Most new electronics purchased on Amazon.com can be returned within 30 days of delivery for a full refund. Items must be in their original condition and packaging.
Do my electronic purchases come with a warranty?
Many electronics include a manufacturer's warranty. Additionally, Amazon offers optional monthly or multi-year protection plans through providers like Asurion, which can be added at checkout.
Can I trade in my old electronics for credit?
Yes, the Amazon Trade-In program allows you to receive an Amazon.com Gift Card in exchange for thousands of eligible items, including tablets, e-readers, and gaming consoles.
What should I do if my electronic item arrives damaged?
If your item arrives damaged or defective, go to the 'Returns & Orders' section to initiate a return or replacement. We offer free return shipping for items that are damaged upon arrival.
Are international shipping options available for electronics?
Many electronics are eligible for Amazon Global shipping. Available shipping speeds and costs will be calculated at checkout based on your delivery address and the item's weight.